I decided to start this FAQ when it became obvious that it was needed. Actually, I knew it was needed a long time ago. It just didn't occur to me until now to make one. That, and Patti Duffy had me make one. :)

Below is the index. It lists the questions that this FAQ answers and has an index number in front of each question. The first number in an index number is the section number. It shows what section that question is in. The second number in an index number is the main question number. Any questions that relate to a main question have a sub question number. For example:

3.7.4 How do I use a signature?
3.7.4.2 How do I make a signature file?

3.7.4 and 3.7.4.2 are the index numbers. 3 is the section number.
7 is the main question number.
4 and 2 are sub question numbers.

A - in front of an index number means that that question has not been answered fully yet. For example:

- 11.3.2 I typed finger and put an username after it. What is this stuff?



Index:

1. This FAQ
1.1 What's a FAQ?
1.2 What is this FAQ about?
1.3 How do I use this FAQ?


2. Basics
2.1 I've managed to login to my account. Now what?
2.1.1 What is that piece of email that I'm supposed to read?
2.1.1.1 I read that piece of email. Now what?
2.1.1.2 Okay, I did that. What next?
2.1.1.3 How do I go back to the main menu?
2.1.2 I'm back in the menu. Now what?
2.1.2.1 I decided to try email. What is it?
2.1.2.2 I decided to go to the $ prompt. What is it and how do I get there?
2.1.2.3 I decided to look around Thompson's menu. What do I do now?
2.1.2.4 I decided to leave my account and come back later. How?
2.2 How do I get to the $ prompt?
2.2.1 Menu prompt? What's that?
2.3 How do I know if I am at the main menu?
2.4 How do I get out of the $ prompt?
2.5 How do I leave my account?
3. Email
3.1 What is email?
3.2 Why would I want to use email?
3.2.1 What is snail mail?
3.3 How do I get into my mail?
3.4 How do I get a list of the email I have?
3.5 How do I go to a certain piece of email?
3.6 You mentioned folders earlier. What are they, and how do I use them?
3.6.1 So how do I go to a folder?
3.6.2 How do I get a list of what folders I have?
3.7 So how do I send email?
3.7.1 I saw the words "Input file does not exist". What did I do wrong?
3.7.2 I hear I'm not supposed to type in all caps. Why not?
3.7.3 I finished my message. What do I do now?
3.7.4 How do I use a signature?
3.7.4.1 Why would I use a signature?
3.7.4.2 How do I make a signature file?
3.8 How do I answer email?
3.8.1 How do I delete the lines I don't want?
3.8.2 How do I put those >'s in front of each line?
3.8.2.1 Why would I want to put those >'s in front of each line?
- 3.9 Someone sent me an attachment. How do I look at it?
- 3.9.1 How do I FTP into my account?
4. Thompson's menu
4.1 Why would I want to use Thompson's menu?
4.2 Who is Thompson?
4.2.1 Why did he decide to make a menu?
4.3 What are the disadvantages of Thompson's menu?
4.4 Which one should I use?
5. Morris's menu
5.1 Why would I want to use Morris's menu?
5.2 Who is Morris?
5.2.1 Why did he decide to make a menu?
5.3 What are the disadvantages of Morris's menu?
5.4 Which one should I use?
6. IRC
6.1 What is IRC?
6.2 I hear I can't use it in the Media Center. Is that true?
6.2.1 Why can't I use IRC or Talk or play games?
6.2.1.1 What is Talk?
7. Talk
7.1 What is Talk?
7.1.1 What is Phone?
7.1.2 So can I use Phone from the Media Center?
7.2 Why would I want to use Talk?
8. Phone
8.1 What is Phone?
8.2 Why would I want to use Phone?
8.2.1 Why not just use IRC?
9. Lynx
9.1 What is Lynx?
9.2 Why would I want to use Lynx?
10. MUDs
10.1 What are MUDs?
10.2 Why would I want to use them?
10.3 Aren't they games?
10.4 How do I find one?
10.4.1 But you just said MUDs are not games.
11. Finger
11.1 What is Finger?
11.2 Why would I want to use it?
11.3 How would I use it?
11.3.1 I typed finger. What is all this stuff on the screen?
- 11.3.2 I typed finger and put an username after it. What is this stuff?
- 11.3.3 I typed finger and put an email address after it. What is this?
12. Geek Code
12.1 What is a Geek Code?
12.2 Why would I want to have a Geek Code?
12.3 How do I make my own Geek Code?
13. Defs.com
13.1 What is a Defs.com?
- 13.2 What it is for?
- 13.3 Why would I want to use it?
- 13.4 How do I look at what I have?
- 13.4.1 How do I look at what you have?
- 13.5 How do I use those shortcuts?
- 13.6 How do I add my own shortcuts?
13.7 Is it all right for me to send you my shortcuts?

1. This FAQ
1.1 What's a FAQ?

FAQ stands for Frequently Asked Questions. It's a list of commonly asked questions and the answers to them.


1.2 What is this FAQ about?

This FAQ is mostly about your account here at Eastern Arizona College.


1.3 How do I use this FAQ?

You can read straight through it, or look at the index above, find a question you want answered, note the number in front of it, and then search for that number in the body of this FAQ.



2. Basics
2.1 I've managed to login to my account. Now what?

You'll see some text on the screen and then Thompson's menu (see section 4) will appear. The first thing you should do is to go into email (see section 3.3) and read the piece of email there. It should be from Thompson or Zink. See section 2.1.1


2.1.1 What is that piece of email that I'm supposed to read?

A set of rules and guidelines for your account. You are expected to follow and abide by them. It's very important that you read this.


2.1.1.1 I read that piece of email. Now what?

Save it. Move it into a folder (see section 3.6) or just leave it there.


2.1.1.2 Okay, I did that. What next?

You might as well go back to the main menu. See section 2.1.1.3


2.1.1.3 How do I go back to the main menu?

Type:

exit

and hit the <Enter> key.


2.1.1.4 What is the <Enter> key?

It's the key on your keyboard that says Enter or Return on it. When you see <Enter> in this FAQ, it means to press the key that says Enter or Return on it. The Enter and Return keys are the same thing.


2.1.2 I'm back in the menu. What now?

Well, there's a lot that you can do. You can go back into email, (see section 3), or go to the $ prompt (see section 2.2), or look around Thompson's menu (see section 4), or exit your account (see section 2.5). It's up to you.


2.1.2.1 I decided to try email. What is it?

See section 3.1


2.1.2.2 I decided to go to the $ prompt. What is it and how do I get there?

It's the command (DCL) prompt. When you learn how to really use your account, you'll probably want to be here most of the time. See section 2.2 on how to get to the $ prompt.


2.1.2.3 I decided to look around Thompson's menu. What do I do now?

Go through the tutorial in section 4.


2.1.2.4 I decided to leave my account and come back later. How?

See section 2.5


2.2 How do I get to the $ prompt?

Type:

6 <Enter>

while at the main menu. If you are using Morris's menu (see section 5), then type:

q <Enter>

from any menu prompt.


2.2.1 Menu prompt? What's that?

That's the place where the menu itself will process any commands that you give it. On Morris's menu, it will look like

Choose one::


2.3 How do I know if I am at the main menu?

You should see:

E-MAIL

as the first item.


2.4 How do I get out of the $ prompt?

You only really leave it when you leave your account. To get back to Thompsons's menu, type:

eac <Enter>

while at the $ prompt.


2.5 How do I leave my account?

If you are at the $ prompt, you can type:

logout (lo for short) <Enter>

or if you are using Thompsons's menu, type:

7 <Enter> while at the main menu. It should then ask you if you want to exit. If you do want to leave your account, type:

y <Enter>

If you change your mind and want to stay in your account, type:

n <Enter>

That will take you back to the main menu.



3. Email
3.1 What is email?

Email (or e-mail) stands for electronic mail. It's like sending a postcard, but through the Internet instead of using the Post Office. You can also send files.


3.2 Why would I want to use email?

Email is much faster than snail mail (see section 3.2.1). It also is handier and has more options. You can send email to more than one person at a time, for example, as well send yourself a copy.


3.2.1 What is snail mail?

Post Office mail. Mail sent through the Post Offices moves like a snail compared to email.


3.3 How do I get into my mail?

If you are using Thompson's menu, type:

1

and hit the <Enter> key while at the main menu. You automatically start at the main menu when you log into your account. If you are not using Thompson's menu, just type:

mail <Enter>

at the $ prompt.


3.4 How do I get a list of the email I have?

Just type:

dir <Enter>

while in the email program. Dir will give you a list of the first 16 pieces of email in the current folder. Just hit:

<Enter>

to go to the listing of the next 16 pieces of email. If you wish to 'jump' ahead and start the listing at a certain piece of email, type:

dir/start=<number> <Enter>

where <number> is the number of the email you want the listing to start at.


3.5 How do I go to a certain piece of email?

If it's the first piece of email, just hit the

<Enter>

key. If you know the number of the email, just type:

<number of the email> <Enter>

If you don't know the number of the email you wish to read, read question 3.4 above.


3.6 You mentioned folders earlier. What are they, and how do I use them?

A folder is just a container that you can use to sort your email. To move a piece of email into a folder while reading it, just type:

move <folder> <Enter>

where <folder> is the name of the folder you wish to create. If that folder doesn't exist, you will be asked if you want to create the folder. If you do, just type:

y <Enter>

The folder will be created and the piece of email moved to it. If you want to copy the piece of email instead, just type:

copy <folder> <Enter>


3.6.1 So how do I go to a folder?

Just type:

select <folder> <Enter>

where <folder> is the name of the folder. This will take you to the folder and show you how many pieces of email are in that folder. You can also type:

dir <folder> <Enter>

This will take you to the folder and show you a listing of the first 16 pieces of email.


3.6.2 How do I see a list of what folders I have?

Just type:

dir/folders <Enter>

You can also press the Clear key on the keypad, then the = key if you are using a Macintosh in the Media Center.


3.7 So how do I send email?

While at the MAIL> prompt, type:

send <Enter>

This will bring up the To: prompt, where you type the address or addresses of the people you want to send email to. For example:

To: thompson <Enter>

Which will give you the Subject: prompt. The Subject is one line long and is intended to give an indication of what the message is about. For example:

Subject: Hello <Enter>

Now you will see a blank screen. This is where you type your message. For example:

Hello. I would like more quota.

and so on. When you are done, put your name and email address at the bottom or use a signature (see section 3.7.4). Then press

Ctrl/Z (in other words, hold down the Ctrl key and press the Z key)

which will bring up the command prompt (which looks like a *) and type

exit <Enter>

which will send the message. You will see something like

$1$DIA114:[MCOX]MAIL_20209E17_SEND.TMP;1 No lines

or

$1$DIA114:[MCOX]MAIL_20219A06_SEND.TMP;1 23 lines

which is the temporary file name. Your message has been sent at this point and you can go on.


3.7.1 I saw the words "Input file does not exist". What did I do wrong?

Nothing. It just means that the mail editor is opening a new file so that you can write your message.


3.7.2 I hear I'm not supposed to type in all caps. Why not?

It's considering to be shouting. Imagine trying to talk to someone who's shouting. It's also harder to read unless you have problems with eyesight. All the words tend to blend together.


3.7.3 I finished my message. What do I do now?

Send another message, read email, set your email preferences, leave email, etc. It's up to you.


3.7.4 How do I use a signature?

Make a signature file (see section 3.7.4.2). Then when you are done writing your letter, hit

Ctrl/Z (in other words, hold down the Ctrl key and press the Z key)

and type:

include sign.txt <Enter>

Now type:

c <Enter>

This will take you back to your message.


3.7.4.1 Why would I use a signature?

You don't have to type in your name and email address, etc. It's a lot faster and easier this way. Saves you a lot of typing. It's very handy when it comes to your Geek Code (see section 12).


3.7.4.2 How do I make a signature file?

From the $ prompt (see question 2.1.2.2 on how to get to the $ prompt), type:

edit sign.txt <Enter>

This will put you into the editor. Here, just whatever you want to be in your signature (like your name, email address, a quote or quotes, sayings, taglines, phone number, etc.) and then press

Ctrl/Z (in other words, hold down the Ctrl key and press the Z key)

type

exit <Enter>


3.8 How do I answer email?

While reading the piece of email, type:

reply <Enter>

This will automatically address the email (that you are sending) so that it will go to the person you are replying to. It will also set the Subject line for you. You will find yourself in the mail editor. Just delete the lines you don't want, put >'s in front of each line (of the other person's), and type in what you want to send. You can choose to use a signature (see section 3.7.4) if you want to. When you are done, press:

Ctrl/Z (in other words, hold down the Ctrl key and press the Z key)

which will bring the command prompt, which looks like a *. Then type:

exit <Enter>

This will send the reply.


3.8.1 How do I delete the lines I don't want?

Move the cursor so that it is below the line that you want to delete and press

Ctrl/X (in other words, hold down the Ctrl key and press the X key)

which will delete the previous line. Repeat until done.

3.8.2 How do I put those >'s in front of each line?
Just move the cursor until it is in front of the line you want to put a > in front of and hold down the Shift key and press:

.

which will insert the > character. Then just go to the next line and repeat.


3.8.2.1 Why would I want to put those >'s in front of each line?

Because it's a polite indicator of what part of the message belongs to which person.


- 3.9 Someone sent me an attachment. How do I look at it?

You will probably want to be in the Computer Center or calling in from home for this. The Media Center is not likely to make it easy for you to do this. As I recall, you can't download files while in the Media Center.

  1. Go into mail.
  2. Go to the proper folder.
  3. Start reading the piece of email you want to get the file from.
  4. Type     extract /noheader tempuue.txt Do the next two if you are in the Center Center. Otherwise, go to number 7.
  5. Logout.
  6. FTP into your account.
  7. Download tempuue.txt
  8. Start up Winzip.
  9. Open tempuue.txt using Winzip.
  10. You should see a list of files.
  11. Double click to run or view the file or files you want to run or view, or click on the file or files, then click on the Extract button, then hit Enter.
  12. Delete tempuue.txt off the computer and out of your account.
  13. Logout of your account (if you want to).

- 3.9.1 How do I FTP into my account?

You probably should be in the Computer Center. I suggest you use one of the Pentiums in there for this step, since though I have retrieved attachments using a Macintosh, the program for retrieving attachments is not likely to be on the Mac that'll you try to use.

  1. Click on the Start button.
  2. Go to Programs.
  3. Look for the WS_FTP folder. If you find it, continue with the next step. If not, go to 3.9.1.1.
  4. Go to the WS_FTP folder.
  5. Select WS_FTP.
  6. For Host Name, type in    hoss
  7. For Username, type in your username.
  8. For Password, type in your password (it won't show it, don't worry).
  9. Click on the Connect or Ok button.

- 3.9.1.1 I couldn't find WS_FTP. What do I do now?

We use the built-in Windows FTP program. It's a simple, text-based FTP program.


4. Thompson's menu
4.1 Why would I want to use Thompson's menu?

It's the default and is somewhat easier to use than Morris's menu (see section 5). It's also somewhat supported by Thompson himself and is the "official" menu.


4.2 Who is Thompson?

Thompson is Charles Thompson, your sysadmin (or system administrator) and in charge of Internet here at the college. He probably gave you your account. He has a webpage at

http://www.eac.cc.az.us/~thompson


4.2.1 Why did he decide to make a menu?

People were complaining that Morris's menu (see section 5) was a little too hard to use. So Thompson decided to make his own.


4.3 What are the disadvantages of Thompson's menu?

For one thing, it's a lot more limited than Morris's menu. It doesn't tell you which part of the menu you are in, provides no descriptions for its items, and doesn't have as many items in it as does Morris's menu. You also can't really make any changes to it. Basically, it's a box, limiting you as to what you can do.


4.4 Which one should I use?

That's up to you. You probably will want to use Thompson's menu to start off with and then use Morris's menu when you get to the point where you can use and know how to use the extra power.



5. Morris's menu
5.1 Why would I want to use Morris's menu?

It's a lot more powerful. It also provides descriptions, including how to login to another system (if needed), additional information, more commands, more options, and is more flexible.


5.2 Who is Morris?

Morris is Morris Cox. He is the author of this FAQ and a computer and Internet tutor. He has also made available or worked on most of the stuff you have or will use in your account. For more details, visit his bio page at

http://www.geocities.com/Athens/Acropolis/5799/bio.html


5.2.1 Why did he decide to make a menu?

Actually, he didn't. Megabyte, whose real name is Ryan Layton, was the one who thought of it. He created the basic structure of the menu and Morris filled it in. Megabyte finally tired of it and passed it on to Morris.


5.3 What are the disadvantages of Morris's menu?

It's not as easy to use as Thompson's menu (see section 4) and not as intuitive. It also has more choices, so you might get confused. Some of the items are also out-of-date.


5.4 Which one should I use?

That's up to you. You probably will want to use Thompson's menu to start off with and then use Morris's menu when you get to the point where you can use and know how to use the extra power.



6. IRC
6.1 What is IRC?

IRC stands for Internet Relay Chat. It's text-based communication between multiple people. It's like ham radio, but in text form.


6.2 I hear I can't use it in the Media Center. Is that true?

Yes. You also can't use Talk or play games.


6.2.1 Why can't I use IRC and Talk or play games?

It was noticed that people were using the above too much and that their grades were dropping. So it was decided to ban them. But you can use them elsewhere on campus.


6.2.1.1 What is Talk?

See section 7.1



7. Talk
7.1 What is Talk?

Talk is a program that allows you to chat with one other person on the Internet in a text environment. A similar program is Phone.


7.1.1 What is Phone?

See section 8.1


7.1.2 So can I use Phone from the Media Center?

Apparently, any type of "chat" except for email is banned there.


7.2 Why would I want to use Talk?

To talk to someone else in real-time. Kinda like a phone conversation in text form.



8. Phone
8.1 What is Phone?

Phone is a program that allows you to talk to more than one person at a time (in a text environment), but only on the local system. That is, people here at the college.


8.2 Why would I want to use Phone?

If you wanted to talk to more than one person at a time and those people were on the local system.


8.2.1 Why not just use IRC?

You would have to wait for those people to use IRC. With Phone, they get a notification that you wish to talk to them.



9. Lynx
9.1 What is Lynx?

Lynx is a text-based web browser.


9.2 Why would I want to use Lynx?

Lynx is considered to be the best of the text-based web browsers. It is also faster than Netscape.



10. MUDs
10.1 What are MUDs?

Real-time interactive text-based virtual reality environments. If that sounds confusing, think of a text adventure game or being able to interact with a book as well as read it.


10.2 Why would I want to use them?

They are useful for simulating things (at least in text form). They are educational, provide a social environment, and are very flexible. A possible use is to simulate a classroom.


10.3 Aren't they games?

They are often used as such, but that's not inherent in them. MUDs are also used as classrooms for distance education, conference rooms for businesses, meeting places, and much more. Even if used for the purpose of games, they can also be educational, as a lot of MUDS will let you add on to the place using a programming language similar to C.


10.4 How do I find one?

Look at a mudlist like the one at http://www.mudconnect.com, use a search engine, or look under the Games menu on Morris's menu. Some MUDs are also accessible through the defs.com (see section 13).


10.4.1 But you just said that MUDs are not games.

True, but it was the best place to put them.



11. Finger
11.1 What is Finger?

Finger is a program that allows you to view certain information about another person.


11.2 Why would I want to use it?

If you wanted to see if someone was logged into their account, the last time they was logged in, and (sometimes) if they have read their email.


11.3 How would I use it?

Generally, if you type:

finger <Enter>

It will show you who is currently logged in here at the college (see section 11.3.1). If you type:

finger <username> <Enter>

Where <username> is the username of the person you wish to look up information on, then it will give you information on that person (see section 11.3.2). This will only work on the local system, that is, only people here at the college. If you type:

finger <email address> <Enter>

Where <email address> is the email address of the person you wish to look up information on, then it will give you information on that person if their site lets you (see section 11.3.3). This will work for most places on the Internet.


11.3.1 I typed finger. What is all this stuff on the screen?

The format is shown below.

<Date> <Time-Timezone> <Uptime>
<Number of jobs> <Load average>
<User> <Personal name> <Job #> <Subsys> <Terminal> <Console Location>

<Date> is the current date.
Example: Friday, March 21, 1997
<Time-Timezone> is the current time and timezone.
Example: 8:42PM-MST
<Uptime> is how long the system has been up in days and hours.
Example: 3 04:16:58
<Number of jobs> is basically how many people are logged in.
Example: 17
<Load average> is how loaded down the system is.
Example:
<User> shows the usernames of the people currently logged in.
Example: MCOX
<Personal name> is the first and last name of each person.
Example: Morris Cox
<Job #> is your job number. Just ignore it.
Example:
<Subsys> is the program or command you are currently running from the command prompt.
Example: MAIL
<Terminal> is the terminal identification number.
Example: NTY2020
<Console Location> is where the user is logging is from.
Example: EACMEDIA57.EAC.CC.AZ.US


11.3.2 I typed finger and put an username after it. What is this stuff?

The person's username, first and last name, if they are logged in or not (and if not, when they was last logged on, and if they are logged in, where from), and the contents of their .plan file. 11.3.3 I typed finger and put an email address after it. What is this?
The information about the email address that the other site allowed you to see.



12. Geek Code
12.1 What is a Geek Code?

It's a code that, when decoded, is a description of you and your likes and dislikes, etc.


12.2 Why would I want to have a Geek Code?

It's a quick way to tell the world about yourself. It also announces that you're a geek. Resistance is futile. You will be assimilated.


12.3 How do I make my own Geek Code?

Go to

http://www.geekcode.com



13. Defs.com
13.1 What is a Defs.com?

It's a file full of shortcuts. It enables you to type a short command instead of typing the command all the way out.


13.2 What it is for?

To save you the trouble of typing common commands all the way out all the time.


13.3 Why would I want to use it?


13.4 How do I look at what I have?


13.4.1 How do I look at what you have?


13.5 How do I use those shortcuts?


13.6 How do I add my own shortcuts?


13.7 Is it all right for me to send you my shortcuts?

Yes.



Morris Cox/ bryden@geocities.com/ http://www.geocities.com/Athens/Acropolis/5799